Museum of the American Revolution exterior.

Job Opportunities

Employment

Thank you for exploring employment opportunities at the Museum of the American Revolution. All employment questions may be directed to employment@amrevmuseum.org. Please review all open positions below and their job descriptions for information on how to apply.  Due to the volume of applications, only qualified applicants will be contacted directly.

The Museum of the American Revolution is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

Available Positions

Digital Communications Coordinator

Position Description

The Digital Communications Coordinator will assist in the planning, management, and execution of digital marketing and content development for the Web, social media, and e-mail campaigns, and manage special projects including video and audio production. This position reports to the Digital Content Manager.

Primary Responsibilities:

  • Coordinate all social media platforms for the Museum to engage target audiences and support the implementation of the marketing and communication strategies
  • Write and schedule posts. Create social stories, short videos and other features.
  • Oversee cross-departmental social media working group
  • Track goals and metrics to measure social media success and draft
  • monthly reports
  • Monitor and engage with social media audience, i.e. read, review, and respond to comments, shares, questions, etc.
  • Produce social media posts, photography, and occasional videos at Museum live events and programs
  • Manage in-house paid social media ad buying and execution, primarily on Facebook for event promotion and post boosts
  • Working with the Marketing team, seek opportunities for digital partnerships with other institutions.
  • Responsible for writing in short and long formats for various outlets such as newsletter, emails, website, and social posts. Also provide editorial review internally to ensure consistent messages across departments.
  • Maintain an editorial calendar for web, email and social media content.
  • Manage digital assets (video, photographs, etc.) for use in digital, print, and other materials as needed, including photography and image editing.
  • Assist with live event streaming production as well as strategize and execute its digital promotion and distribution.
  • Draft and edit copy and images for monthly Museum events and content emails for GA and member audiences.
  • Stay up-to-date on current digital trends and bring new ideas to the Museum’s digital space.
  • Assist with maintaining the Museum’s two websites; create new events and pages; format images; propose and develop new content.
  • Participate in creative planning and brainstorming meetings.  Actively contribute ideas and strategies for expanding awareness and generating online contributions to support the Museum.
  • Manage special projects as needed

Education:

Bachelor’s degree, with a demonstrated interest in history and the founding era preferred.

Experience/Skills2-3 years relevant professional experience;

  • Solid written and verbal communication skills with strong storytelling capabilities

  • Deep familiarity and experience with social platforms (Instagram, Facebook, Pinterest, Twitter, YouTube, LinkedIn) to engage a target audience

  • Experience with social media tools for business, including those offered by the major platforms and third parties.

  • Familiarity with paid social media buying and optimization preferred.

  • Ability to work nights, weekends and holidays as needed.

  • Photography and/or videography background and editing skills a plus

  • Knowledge of Drupal Content Management system, HTML and CSS preferred

  • Ability to effectively manage and prioritize multiple projects;

  • Energetic and enthusiastic personality, good interpersonal skills;

  • Ability to work independently and as part of integrated team.

The Museum of the American Revolution (www.AmRevMuseun.org) is an Equal Opportunity Employer.

To apply, please send a cover letter, resume and three professional references to employment@amrevmuseum.org

Membership Coordinator

Position Description

Reporting to the Membership Manager, the Membership Coordinator will support the Museum of the American Revolution’s growing Membership Program by ensuring a timely and accurate renewal and fulfillment process, managing a robust schedule of email and mail communications, and providing excellent customer service and stewardship to the Museum’s national community of over 5,000 members. Together with the Membership Manager, the Membership Coordinator is responsible for working collaboratively with the Leadership Giving, Marketing and Visitor Services teams to build a dynamic, compelling, and mission-driven program that attracts new members and encourages member upgrades both regionally and nationally.

Primary Responsibilities

  • Manage all Membership gift processing, including gift batching, as well as data imports from off-site gift processing and website donations
  • Manage the Membership fulfillment process, creating segmented lists through Raiser’s Edge queries, building letters and envelopes through mail merges, and preparing letters for mail
  • Steward new and renewing members through phone calls, emails, or mail to best engage, retain, and upgrade the Museum’s membership base
  • Act as primary contact for all membership inquiries over the phone and via email, providing excellent customer service to current and prospective members
  • Interface with members at occasional evening and weekend member events, and staff the Membership table during busy weekends
  • Assist in all communications related to the Membership program. Manage production schedule of e-mail and mail marketing to ensure flawless member communications
  • Liaison with Marketing department to ensure brochures, cards and other core membership materials are up-to-date and printed in a timely fashion
  • Serve as primary point person for importing and exporting member between the Raiser’s Edge and Galaxy databases, ensuring timeliness and accuracy of data
  • Add, update and review information pertinent to membership within the Raiser’s Edge database, including appeal codes, letter codes, attributes, member contact information, and actions
  • Create and update membership records in the Museum’s ticketing system based on system protocols to ensure data integrity and print membership cards
  • Prepare and provide queries and lists for exchanges with other cultural institutions and vendors
  • Ensure data integrity and reconciliation with the Museum’s finance reports
  • Research returned mail, change of address requests, and update in Raiser’s Edge and Galaxy databases
  • Manage member event ticketing in Luminate ticketing system for Member activities and events
  • Support the data and communication needs of the Museum’s direct mail program
  • Follow up with members on open pledges made during telemarketing calls
  • Work with Development Coordinator to manage Library Membership program
  • Other duties as assigned.

Education

  • Bachelor’s degree
  • Experience/Skills
  • Minimum 2 years working in a non-profit organization
  • Previous Membership experience with a non-profit strongly preferred
  • Experience with donor or member database systems, preferably Raiser’s Edge or similar platform
  • Fluency in Microsoft Office including MS Word mail merge functions and proficiency in Excel to manipulate and manage database exports
  • Highly organized and detail oriented

The Museum of the American Revolution (www.AmRevMuseun.org) is an Equal Opportunity Employer.

To apply, please send a cover letter, resume and three professional references to employment@amrevmuseum.org

Guest Services Associate

Position Description: 

The Guest Service Assistants (GSAs) is responsible for a successful guest experience in the Museum.   Must provide a high level of customer service and satisfaction to ensure an excellent experience for all guests and are responsible for a broad range of activities including selling tickets and memberships, overseeing access control, engaging with guests in the exhibit spaces, handling questions and complaints, monitor guest compliance with Museum safety/guest or protocols, and facilitating entry/egress from theaters.  The GSA report to the Manager of  Guest Services. 

Primary Responsibilities: 

  • Provide superior guest service to all guests  
  • Project a positive image, serving as an ambassador for the museum 
  • Maintain proper cashier operations by following policies and procedures; reporting needed changes 
  • Relay accurate information about planned programs and events 
  • Be friendly and outgoing 
  • Handle customer service issues/questions in a professional, polite, and positive manner 
  • Actively participate in all provided training classes and properly implement newly learned skills 
  • Ensure that the Museum’s rules and safety protocols are followed  
  • Following established protocols, open/close building and areas within the Museum as scheduled; carry out light housekeeping and cleaning duties as outlined for each area throughout the day 
  • Other duties as assigned  

Experience/ Skills:

  • General interest in the American Revolution 
  • Ability to work in a fast paced environment and interface effectively with visitors in  both conveying information and listening to their questions/complaints 
  • Be open to multiple points of view and avenues for problem solving  
  • Must be able to walk, stand and interact with the public for long periods of time 
  • Be well organized and thorough with close attention to detail and follow-through 
  • Act as a team player who works well with others and shows courtesy and respect to colleagues 
  • Be willing to assume responsibility  
  • Must be able to work a flexible schedule to include weekends, holidays and special events. 
  • Outgoing personality and enthused to interact with guests and colleagues 
  • 1-3 years of front line customer service experience 
  • Experience in another museum or related attraction strongly preferred 

Education:  

Associate or Bachelor of Arts degree or be in the process of securing a college degree 

Applying for this position:

 

This position is Part Time. 

The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer. To apply, please send a cover letter including, resume and three professional references to employment@amrevmuseum.org.

**Please note – in order for you to be considered for this position we will need a cover letter, resume and three professional references.  Unfortunately, applicants that do not include these items will not be considered for the position. The Museum will contact you if an interview is considered appropriate. 

Overnight Cleaner

Position Description

The Museum is seeking an experienced, energetic and highly motivated Part Time Cleaner who is responsible for cleaning and sanitizing offices, meeting rooms, restrooms, break room and all public areas of the Museum. The ideal candidate is detail oriented, flexible and must be available to work weekends, holidays and very early morning hours. This position will be reporting to the Lead Porter. 

Primary Responsibilities:

  • Vacuuming, sweeping, and mopping of flooring and stairs.
  • Clean and sanitize restrooms.
  •  Clean sinks, countertops, microwaves, and refrigerators in break room
  • Restock supplies in bathrooms, break rooms and common areas.
  • Empty all trash cans and replace liners, clean receptacles as necessary.
  • Dusting and cleaning office desks and furniture that are not cluttered.
  • Cleaning windowsills and windows.
  • Maintain janitor closets in a clean, organized and safe manner.
  • Maintain janitorial equipment in a clean, safe and operable condition.
  • Proper labeling, dilution and use of all chemicals.
  • Wearing proper Personal Protective Equipment at all times.
  • Maintain vending closets in a clean, organized and safe manner.
  • Able to operate a walk-behind scrubber and a high speed burnisher
  • Assist in snow removal as needed
  • Other routine maintenance duties as assigned

Skills and Knowledge:

  • Strong attention to detail.
  • Customer oriented and friendly
  • Knowledge of cleaning equipment and chemicals.
  • Ability to understand and carry out verbal & written instructions independently.
  • Ability to work weekends, holidays, mornings, and nights.
  • Ability to perform light physical tasks, lifting 50 lbs. on a frequent basis.
  • Ability to perform such activities as grasping, lifting, reaching
  • High school degree

Applying for this position 

This position is a part time position.

The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer. To apply, please send a cover letter including resume and three professional references to employment@amrevmuseum.org.