Careers

Cleaner

Position Description
The Museum is seeking an experienced, energetic and highly motivated full- or part-time cleaner who is responsible for cleaning and sanitizing offices, meeting rooms, restrooms, break room and all public areas of the Museum. The ideal candidate is detail oriented, flexible and must be available to work weekends, holidays and very early morning hours. Typical hours would be 6-11 a.m. for part-time and 6 a.m. – 2 p.m. for full-time.

Primary Responsibilities
• Vacuuming, sweeping, and mopping of flooring and stairs.
• Clean and sanitize restrooms.
• Clean sinks, countertops, microwaves, and refrigerators in break room
• Restock supplies in bathrooms, break rooms, and common areas.
• Empty all trash cans and replace liners, clean receptacles as necessary.
• Dusting and cleaning office desks and furniture that are not cluttered.
• Cleaning windowsills and windows.
• Maintain janitor closets in a clean, organized, and safe manner.
• Maintain janitorial equipment in a clean, safe, and operable condition.
• Proper labeling, dilution, and use of all chemicals.
• Wearing proper Personal Protective Equipment at all times.
• Maintain vending closets in a clean, organized and safe manner.
• Able to operate a walk-behind scrubber and a high speed burnisher
• Assist in snow removal as needed.
• Other routine maintenance duties as assigned.

Skills and Knowledge
• Strong attention to detail.
• Customer oriented and friendly.
• Knowledge of cleaning equipment and chemicals.
• Ability to understand and carry out verbal & written instructions independently.
• Ability to work weekends, holidays, mornings, and early mornings.
• Ability to perform light physical tasks, lifting 50 lbs of force on a frequent basis.
• Ability to perform such activities as grasping, lifting, reaching.
• High school degree.

The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer.

To apply, please send a cover letter including resume and three professional references along with a resume to employment@amrevmuseum.org.

Development Coordinator

The Museum of the American Revolution's mission is to uncover and share compelling stories about the diverse people and complex events that sparked America’s ongoing experiment in liberty, equality, and self-government. Ideally situated in the heart of historic Philadelphia, just steps away from Independence Hall, the Museum serves as a portal to the region’s many Revolutionary sites, sparking interest, providing context, and encouraging exploration. Since opening to the public in 2017, the Museum has gained public and critical acclaim for its “nuanced, warts-and-all version of the American Revolution” and established itself as a destination that brings history to life in a unique and powerful way. Nearly a million visitors have experienced the Museum’s rich, complex, and inspiring Revolutionary story and millions more have engaged with this fuller, more inclusive telling through online exhibits, interactives, and other virtual programs. As we march toward the 250th anniversary of the nation’s birth in 2026, the Museum is poised to play a leadership role as a galvanizing force to help guide our country on a path toward building “a more perfect union.”

Position Description
The Development Coordinator will support the Museum of the American Revolution’s fundraising efforts by working closely with the Chief Philanthropy Officer, the Director of Development, Corporate Partnerships Officer, and Grants Officer to support the Museum’s strategic efforts to secure contributed revenue. The Development Coordinator is also a primary liaison to ensure that the Development team is working in tandem with operations, marketing, education, and curatorial teams to support the Museum’s goals.

Primary Responsibilities

• Manage all routine donation gift processing, as well as data imports from third-party gift processing and website donations.
• Manage regularly scheduled data imports and exports ensuring timely and accurate data transmittals between Raisers Edge and Luminate, establishing the donor database as the central information source.
• Coordinate the logistics of select fundraising meetings and donor events, including Corporate Advisory Council, working in coordination with Director of Development, Corporate Partnerships Officer, and Grants Officer, to ensure that these events are strategic, efficient, and effective in furthering the Museum's fundraising efforts. Duties may include scheduling with external partners, monitoring event revenue projections and budgets, invitation tracking, liaison to vendors, managing food and beverage for self-catered meetings and events, recording meeting or debrief notes, and on-site management of event logistics.
• Oversee Development Department petty cash and manage reconciliation of petty cash and credit cards.
• Provide excellent customer service to annual fund and institutional donors, including benefits and premium fulfillment request, and do-not-mail requests. Proactively record and track donor information and call reports in database, to ensure that records include updated contact information, recent interactions, and major life events.
• Support the Director of Development, Corporate Partnerships Officer, Grants Officer, and other team members through preparing solicitations, renewals, invoices, acknowledgements, and other correspondence and collateral, writing standard proposals, and developing presentations and gift reports. Provide technical assistance, as necessary.
• Support the Director of Development, Corporate Partnerships Officer and Grants Officer with screening and cultivation of donors and prospects. Responsibilities include conducting research on prospects and potential sources of funding to grow donor prospect database and tracking data to ensure timely and proper moves management. 
• Coordinate the Museum's digital fundraising efforts on third-party fundraising sites, ensuring that donation pages and digital acknowledgements are accurate and working properly.
• Serve as back-up support for the Donor Systems Manager. These duties include processing of gifts and actions, preparation of metrics reports, generation of prospect research profiles, maintenance of donor records, generation of mail and email lists, and import/export functions with other systems, such as Luminate.
• Provide back-up support to the Museum’s membership program as necessary during peak times.
• Support Development Operations by managing biweekly Team meetings, event and meetings calendar, and production calendar — also by preparing supplemental materials for Development fundraising activities, assisting with correspondence, scheduling, and organizing committee meetings, and recording meeting minutes.
• Manage the Museum’s Library Pass Program, including stewardship, renewal, and acquisition of program participants.
• Serve as primary coordinator of donor files, ensuring that gift documentation is handled securely and that accurate records are maintained.
• Monitor Development department supply inventories, and work with Director of Development to ensure that supply inventory and orders are on track with Development department budget. Serve as primary liaison for Museum gift shop orders.
• Prepare on-boarding materials for all new hires on the Development team.
• Serve as primary team contact with local hotels.
• Serve as a frontline contact for internal requests/inquiries of the Development Team.
• Represent Development Team by assisting with all general fundraising activities and other special events.
• Perform additional tasks as assigned.

Education
• Bachelor’s degree

Experience & Skills
• Professional experience should include at least two years of development work with a nonprofit organization, preferably a museum or other cultural institution, with proven experience in database management.
• Experience with Raiser's Edge is desirable. Experience working in a CRM/fundraising database is required.
• Must possess effective communication skills, both in speaking and writing.
• Demonstrate excellent organization skills with attention to detail.
• Be able to problem-solve and multitask under tight deadlines.
• Maintain effective working relationships with volunteers, donors, and staff.
• Must maintain donor confidentiality always.
• The ability to work in a positive collaborative environment while also functioning autonomously is essential.
• Some nights/weekend hours are required. Must plan to work the last two weeks of December, during peak year-end gift processing.

The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer. To apply, please send a cover letter including resume and three professional references to employment@amrevmuseum.org.

Human Resources Coordinator

The Museum of the American Revolution's mission is to uncover and share compelling stories about the diverse people and complex events that sparked America’s ongoing experiment in liberty, equality, and self-government. Ideally situated in the heart of historic Philadelphia, just steps away from Independence Hall, the Museum serves as a portal to the region’s many Revolutionary sites, sparking interest, providing context, and encouraging exploration. Since opening to the public in 2017, the Museum has gained public and critical acclaim for its “nuanced, warts-and-all version of the American Revolution” and established itself as a destination that brings history to life in a unique and powerful way. Nearly a million visitors have experienced the Museum’s rich, complex, and inspiring Revolutionary story and millions more have engaged with this fuller, more inclusive telling through online exhibits, interactives, and other virtual programs. As we march toward the 250th anniversary of the nation’s birth in 2026, the Museum is poised to play a leadership role as a galvanizing force to help guide our country on a path toward building “a more perfect union.”

Position Description
The Human Resources Coordinator will provide assistance with all HR practices, policies and programs in the Human Resources department. Responsible for recruitment and onboarding efforts throughout the museum. Reporting to the Chief Human Resource Officer, the Human Resource Coordinator will provide administrative support including record-keeping, file maintenance and HRIS entry as well as support in employee relations through HR events and communication. The HR Coordinator will be a passionate HR professional who thrives on tackling multiple projects, deadlines and priorities in a dynamic environment. 

Primary Responsibilities
• Administer/manage recruitment efforts and onboarding process of employees to include writing and placing advertisements, working with supervisors to screen and interview candidates; conducts reference checking; conducts new-employee orientations etc.
• Support new hire orientation, including creation of employee emails and managing new hire documents.
• Maintain recruitment related reports such as job openings list, applicant tracking, new hire log and turnover reports.
• Maintains department records, reports and photos. Maintains organizational charts, employee directory, and department manual.
• Responsible for employee communication that includes employee bulletin boards, employee newsletter, and the employee intranet.
• Responsible for organizing HR events and activities including execution, participation and promotion.
• Process workers’ compensation claims.
• Maintain/update all HR forms, policies, employee files and employee handbook.
• Maintain/manage HRIS and generate employee reports through ADP Workforce Now.
• Assist with benefits administration, answer inquiries, validate accuracy of benefits invoicing and ensure that benefits are properly administered.
• Oversee internship program including recruiting, onboarding, creating and implementing internship events and exit interviews.
• Administer employee surveys including the annual all staff survey.
• Other duties as assigned.

Education
• Bachelor’s degree in Human Resources, Business, or a related field. PHR preferred.

Experience/Skills
• Minimum of 2 years of experience in HR generalist capacity
• Effective oral and written communication skills
• Ability to work in a confidential environment is a must
• Experience working in a non-profit preferred
• Self-starter with high level of organizational skills, the ability to independently organize and prioritize workload
• Ability to interface effectively with all levels of Museum staff in advisory and observational manner
• Computer literacy with proficiency in MS Office Suite. Experience with ADP Workforce Now preferred.
• Working knowledge of efficient office systems and procedures

The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer.

To apply, please send a cover letter, resume and three professional references to employment@amrevmuseum.org.

Manager of Information Technology

The Museum of the American Revolution uncovers and shares compelling stories about the diverse people and complex events that sparked America’s ongoing experiment in liberty, equality, and self-government. Ideally situated in the heart of historic Philadelphia, just steps away from Independence Hall, the Museum serves as a portal to the region’s many Revolutionary sites, sparking interest, providing context, and encouraging exploration. Since opening to the public in 2017, the Museum has established itself as a destination that brings history to life in a unique and powerful way. Over a million visitors have experienced the Museum’s rich, complex, and inspiring Revolutionary story and millions more have engaged through online exhibits, interactives, and other virtual programs.

We are seeking an experienced and motivated manager of information technology to be responsible for overseeing and ensuring that computing systems and equipment are operating effectively and efficiently. The Manager of Information Technology will demonstrate a detailed knowledge of the industry’s best practices and evidence a professional track record of effective technical management, information analysis, and a thorough understanding of computer hardware and software systems.

Position Description
The Manager of Information Technology oversees all aspects of the Museum’s technology infrastructure including the implementation and maintenance to the Museum’s building and cyber security, BAS system, systems integral to the Museum’s exhibition program, visitor service technology including the point of sale system, data and information systems, the computer network and server, hardware/software, printers and copiers, and the technical functionality of internal and external communication systems. Reporting to the Director of Building Operations, the position oversees the IT Support Specialist.

Primary Responsibilities
• Oversee, and monitor the museums network for any cyber security threats, and breaches. Review staff release requests on quarantined items, check alerts for shadow IT events and anomalies.
• Monitor daily operations, including server and networking hardware, software, and operating systems including the museums intranet, point of sale and telephone system.
• Ensure museum continues to operate within PCI and other mandated compliances for all point-of-sale systems, and customer databases.
• Facilitate continual security training for all museums staff, including educational material and simulated phishing attacks.
• Install and configure LAN and server access solution, networking, and related task; install hardware and install and configure all software; establish documentation standards to ensure network performance and ease of utilization; design and implement strategies for back-ups.
• Oversee inventory of hardware and software, ensuring the accuracy of equipment inventory, replacement and repair parts inventory, and hardware and software agreements, assuring accuracy of the terms and agreements.
• Coordinate and administer technology installations, upgrades, and maintenance, selecting and purchasing new and replacement hardware and software, when necessary. Develop bid specifications for the purchase of hardware or software used in the systems network development process.
• Cultivate and maintain an effective customer service relationship with all users; create and implement training for all new employees; implement ongoing user training needs; support users with technical advice and problem resolution.
• Be cognizant of any potential threats to systems including viruses and protect the Museum’s systems at the highest level. Stay current on trends in information technology, evaluating technology risks to comply with the network disaster recovery plan and backup procedures.
• Oversee the annual IT budget and ensure cost-effectiveness.
• Develop and implement IT policy and best practice guides for the organization.
• Manage the IT Support Specialist, providing resources for professional development.
• Other duties as assigned.

Education
• Bachelor’s degree in information technology, computer science, software engineering, or related field, related certifications, or equivalent experience.

Experience & Skills
• 5 or more years’ experience.
• A track record of performance excellence in managing IT infrastructure and systems.
• Proven ability to manage multiple, complex priorities within demanding timeframes.
• Experience with computer networks, network administration, and network installation.
• Proficient in computer hardware, cabling installation and support, wireless technology applications and interface, and IT security.
• Highly organized and detail-oriented.
• Excellent analytical and problem-solving skills.
• Proven Management and leadership skills.
• Flexible working hours, including nights and weekends on occasion.

The Museum of the American Revolution (www.amrevmuseum.org) is an Equal Opportunity Employer. To apply, please send a cover letter, resume, and three professional references to employment@amrevmuseum.org.

Security Guard

The Museum of the American Revolution uncovers and shares compelling stories about the diverse people and complex events that sparked America’s ongoing experiment in liberty, equality, and self-government. Ideally situated in the heart of historic Philadelphia, just steps away from Independence Hall, the Museum serves as a portal to the region’s many Revolutionary sites, sparking interest, providing context, and encouraging exploration. Since opening to the public in 2017, the Museum has established itself as a destination that brings history to life in a unique and powerful way. Over a million visitors have experienced the Museum’s rich, complex, and inspiring Revolutionary story and millions more have engaged through online exhibits, interactives, and other virtual programs.

Position Description
Provide routine security of all museum visitors, employees and museum property. Coordinate with other staff members. Monitor CCTV cameras and alarm systems inside security room. Interact with the business guests including badging, assist in connecting guest with staff person. Respond to emergency situations. The Security Guard reports directly to the Chief of Security.

Primary Responsibilities
• Provide security of all museum guest, assets and other employees
• Coordinate with other team members to provide a safe and secure environment
• Monitor CCTV cameras and security systems
• Interact with guest/employees in a courteous manner
• Patrol interior and exterior
• Answer questions and assist guests
• Answer phones or greet guest/employees in a welcoming manner
• Ability to stand for long periods of time
• Must be available to working early morning or evenings as needed
• Weekends a must
• Certified in First Aid and CPR              
• Other duties as assigned

Skills and Knowledge
• High school diploma or equivalent
• Minimum of 2 years’ security or police experience
• Excellent communication skills
• Neat and professional appearance
• Must be able to lift 50 lbs.
• Must be able to climb stairs
• Must be able to stand for prolonged periods of time
• Must have the ability to maintain a positive working relationship with leadership and staff to ensure a safe and secure environment
• Excellent problem solving skills

This position is a part time position.

The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer. To apply, please send a cover letter including resume and three professional references to employment@amrevmuseum.org.

Visitor Engagement Associate

The Museum of the American Revolution uncovers and shares compelling stories about the diverse people and complex events that sparked America’s ongoing experiment in liberty, equality, and self-government. Ideally situated in the heart of historic Philadelphia, just steps away from Independence Hall, the Museum serves as a portal to the region’s many Revolutionary sites, sparking interest, providing context, and encouraging exploration. Since opening to the public in 2017, the Museum has established itself as a destination that brings history to life in a unique and powerful way. Over a million visitors have experienced the Museum’s rich, complex, and inspiring Revolutionary story and millions more have engaged through online exhibits, interactives, and other virtual programs.

Position Description

The VEA is responsible for ensuring an enjoyable, safe and meaningful guest experience in the Museum. At the front-line of museum engagement, VEAs are responsible for a broad range of activities, including: greeting and engaging with guests on entry, in exhibition and theater spaces; selling tickets and memberships; overseeing access control, monitoring guest compliance with Museum safety protocols and facilitating entry/egress from theaters and exhibit spaces; responding to questions and managing complaints.

With appropriate training and certifications, these positions are responsible for implementing daily and monthly programming, special events, classes and workshops. VEAs must be knowledgeable of the Museum’s core content and programming and provide a high level of customer service and satisfaction to ensure an excellent experience for all guests. Qualified candidates are flexible and creative in meeting the needs of guests; skilled at and committed to engaging visitors of all ages, interests, and abilities in discussions of and learning about the American Revolution; and are devoted to the mission of the Museum. VEAs report to the Director of Visitor Engagement and are trained and supervised in program delivery by the Education team.

Essential Duties & Responsibilities
• Must be able to work a flexible schedule to include weekends, holidays and special events.
• Sell and process Museum memberships, tickets and other transactions using a point of sale system.
• Address customer service issues/questions in a professional, polite, and positive manner.
• Orient guests to the Museum, assist with the smooth flow of foot traffic, and operate all Museum theaters.
• Engage guests of all ages in guided viewing and group discussion of original and replica artifacts and documents, role-play activities, use of multimedia experiences, and participation in hands-on activities.
• Facilitate interactive, inquiry-based tours, add-on programs, and activities for students (especially grades 4-12), families, and adults, including:

• - The Museum’s Through Their Eyes School Tours, school add-on programs, and school outreach programs
• - Adult, group, and family Highlights Tours of the Museum’s core Galleries
• - The Washington’s War Tent Discovery Cart

• Enforce Museum rules to ensure a safe, friendly learning environment for all guests and the protection of Museum staff, objects, media, and displays.
• Support ongoing evaluation of programs, including data collection.
• Master historical content and a variety of interpretive techniques, with a commitment to ongoing learning.
• Attend staff training, meetings, and continuing education sessions; complete assigned readings and research.
• Additional duties, as assigned.

Education
• Bachelor’s Degree, or Associate’s Degree plus relevant work experience; coursework in early American History, American Studies, or Museum Education preferred.

Experience & Skills
• Excellent verbal communication skills required. Ability to see, speak clearly, write, and understand the English language required. Proficiency in ASL, Spanish, French, Chinese, or other languages desirable.
• Previous educational and/or front-of-house experience in museums, heritage sites, after-school or out-of-school time programs, or other informal learning environments strongly preferred.
• Interest in the American Revolution, and a commitment to ongoing learning about the Revolutionary era.
• Flexibility, the willingness to cheerfully and calmly adapt to rapidly changing situations, and the ability to “think on one’s feet” essential. 
• Enthusiasm for working and interacting with guests of all ages, abilities, backgrounds, learning styles, and knowledge levels.
• Ability to interact with and collaborate with other staff in a clear, pleasant, and effective manner.
• Demonstrated ability to work as part of a cohesive team with colleagues to achieve desired program goals.
• Availability to regularly work a schedule that includes weekend days, holidays, and evenings. (The Museum is open seven days a week).
• Ability to use email.
• Ability to stand for long periods of time, kneel and stoop, climb stairs frequently, and occasionally sit on the floor.
• Ability to handle and carry objects and lift up to 20 pounds.

Required Training
All interested candidates must be able to attend training in January and February. Hours for training are typically Monday, Wednesday, Friday from 10 a.m. – 2 p.m. and will begin mid- to late-January. 

The Museum of the American Revolution (www.amrevmuseum.org) is an Equal Opportunity Employer. To apply, please send a cover letter including, resume, and three professional references to employment@amrevmuseum.org.