Careers

Director of Marketing

The Museum of the American Revolution’s mission is to uncover and share compelling stories about the diverse people and complex events that sparked America’s ongoing experiment in liberty, equality, and self-government. Ideally situated in the heart of historic Philadelphia, just steps away from Independence Hall, the Museum serves as a portal to the region’s many Revolutionary sites, sparking interest, providing context, and encouraging exploration. Since opening to the public in 2017, the Museum has gained public and critical acclaim for its “nuanced, warts-and-all version of the American Revolution” and established itself as a destination that brings history to life in a unique and powerful way. Nearly a million visitors have experienced the Museum’s rich, complex, and inspiring Revolutionary story and millions more have engaged with this fuller, more inclusive telling through online exhibits, interactives, and other virtual programs. As we march toward the 250th anniversary of the nation’s birth in 2026, the Museum is poised to play a leadership role as a galvanizing force to help guide our country on a path toward building “a more perfect union.”

Position Description
The Museum of the American Revolution is seeking a creative, collaborative, culturally attuned director of marketing to lead the development, implementation, and analysis of of all marketing and advertising initiatives. The successful director of marketing will be a passionate advocate for the Museum’s brand with a clear understanding of all that the Museum has to offer—particularly as we approach a milestone year in 2026. Reporting to the Chief Operating Officer and working in close collaboration with the Director of Communications, the Director of Marketing will lead a growing team that at this time includes an e-communications coordinator, and senior graphic designer.

Primary Areas of Responsibility
• Introduce and supervise market development initiatives for the Museum to achieve targets for all earned revenue streams, on-site and on-line. Work to sustain existing and acquire new audiences to broaden impact, including members and donors. Initiatives to include events, cross-promotions and targeted outreach to other non-profit and educational institutions and corporations.
• Create, implement, and oversee strategies and timelines for marketing, advertising, and media buying with emphasis on digital channels. Develop relationships with vendors, advertisers (Visit Philly, CVB), and community contacts to maximize marketing dollars.
• Write effective, engaging marketing copy for a variety of channels, including, but not limited to, traditional and digital advertising, print collateral, website, and email.
• Cultivate partnerships and agreements with key travel, trade, and cultural organizations, and media outlets that enhance the Museum’s visibility and reputation.
• Develop and implement marketing plans and projects for new and existing exhibitions, programs, events, and community initiatives.
• Use data-driven analysis, including historical performance, external benchmarks, market conditions, trends to provide perspective, to develop budgets and to set pricing for each component of earned revenue.
• Assess effectiveness of Museum's marketing programs in achieving strategic goals and provide reports to the leadership team as necessary, utilizing qualitative and quantitative market research.
• Work with Digital Product Manager and Director of Communications to oversee website strategy and execution including website content development, SEO/SEM, as well as data analytics and tracking.
• Oversee compliance with brand identity in all media and materials including group sales, development, sponsorship, membership, exhibitions, and programs.
• Provide in-house marketing expertise to departments throughout the Museum, including Visitor Engagement, Education, Retail, Food Service, Curatorial, Corporate and Institutional Development, Sponsorship, Individual Giving and Membership.
• Work collaboratively with Museum departments to develop and conduct market research and analyze public and visitor trends and perceptions of the Museum.
• Work collaboratively with and manage marketing staff to meet goals and execute strategies. Collaborate with the social media team to support marketing initiatives.
• Develop and supervise the administration of the marketing budget.
• Perform other duties as assigned.

Knowledge/Skills/Abilities
• Bachelor’s degree or higher
• 5-7 years of marketing related experience with a museum, cultural organization, tourist attraction or other not-for-profit organization preferred
• Strong preference for candidates with demonstrated successful experience in digital and social advertising
• Experience in developing effective promotional partnerships
• Mission- and goal-driven, proactive, accountable, and results-oriented, with growth mindset
• Analytical, with creative outlook
• Superior writing skills required
• Strong project management and organizational skills
• Knowledge/experience in video production/editing preferred
• Ability to produce under tight deadlines with multiple priorities
• Ability to work independently and as part of a dynamic team
• Ability to work weekends, evening hours, or holidays as needed
• Proficient computer skills, including Microsoft Office Suite programs. Knowledge of and proficiency using e-CRM and CMS systems preferred

The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer.

To apply, please send a cover letter, resume and three professional references to employment@amrevmuseum.org.

The Museum of the American Revolution's mission is to uncover and share compelling stories about the diverse people and complex events that sparked America’s ongoing experiment in liberty, equality, and self-government. Ideally situated in the heart of historic Philadelphia, just steps away from Independence Hall, the Museum serves as a portal to the region’s many Revolutionary sites, sparking interest, providing context, and encouraging exploration. Since opening to the public in 2017, the Museum has gained public and critical acclaim for its “nuanced, warts-and-all version of the American Revolution” and established itself as a destination that brings history to life in a unique and powerful way. Nearly a million visitors have experienced the Museum’s rich, complex, and inspiring Revolutionary story and millions more have engaged with this fuller, more inclusive telling through online exhibits, interactives, and other virtual programs. As we march toward the 250th anniversary of the nation’s birth in 2026, the Museum is poised to play a leadership role as a galvanizing force to help guide our country on a path toward building “a more perfect union.”

Position Description
Part of a dynamic team reporting to the Director of Leadership Giving, the Membership Manager advances the Museum’s mission through member retention, acquisition, and cultivation strategies for this complex national Membership program of 4,500 households. Working collaboratively with the Leadership Giving, Marketing, and Visitor Engagement teams, the Membership Manager will steward and develop the Membership program through multiple print and digital communication channels including direct mail and e-mail marketing, plus on-site and virtual programming. This position is responsible for a portion of the Museum’s overall contributed revenue goal.

The Membership Manager directly oversees direct mail and online campaigns for Member acquisition and retention programs, plus a robust member-centric fulfillment process. Analyzes renewal rates, trends, and performance to identify data-driven strategies and new opportunities for growth. Works with Visitor Engagement teams to promote and sell Membership at the Museum, and Marketing to promote Membership in printed and online materials to encourage prospects to join and support. Alongside the Special Programs Manager and Leadership Giving Manager, this position elevates the Member experience through digital communications, exclusive programming, and outstanding customer service.

Primary Responsibilities
• Working closely with Director of Leadership Giving, analyze and identify data-driven strategies for Member acquisition, retention initiatives, plus on-site and virtual Member experiences. Work collaboratively with Leadership Giving team to execute outstanding calendar of events and communications that encourages joining, renewals and upgrades.
• Oversee tactics and timelines for multi-channel acquisition, retention, upgrade, and recapture direct mail campaigns, integrating printed mailings with emails and web content.
• Schedule and manage monthly printed and email renewals with outside vendor to assure accuracy and timely delivery based on list preparation, production, approval process and mailing dates.
• Work in Raiser’s Edge and MS Excel to produce monthly mailing lists with segmented variable data for targeted renewal and acknowledgement letters recognizing members at each stage in their membership experience.
• Enter payments to process and update member records in Raiser’s Edge and Galaxy Ticketing. Ensure accuracy of member information between databases to support membership sales, renewals, and customer service.
• Work hands-on to update, print, fulfill and mail acknowledgement letters for new, renewing, upgrade and gift membership sales. Work with Development and Visitor Engagement teams to train and manage staff to assist in fulfillment process during peak periods and assure timely delivery of materials to members.
• Act as primary point of contact for Museum Members, answering Member phone line and ensuring timely and efficient responses to phone, email, and mail inquiries, and provide excellent customer service.
• Develop strategies to advance on-site Membership sales, working closely with the Visitor Engagement team to train frontline staff and implement sales incentives. Collaborate with Marketing team to promote Membership as part of visitor transactions through Membership materials and special promotions.
• Represent the Museum at Member programs and participate in select donor cultivation programs throughout the year. Assist with departmental events and activities as assigned.
• Draft content for select Membership communications and marketing materials including letters, e-mails, newsletters, postcards, and other core Membership materials.
• Collaborate with Museum’s graphic designer and outside vendors to track inventory and ensure all Membership materials are accurate and updated with the latest information and benefits.
• Work some evenings and occasional weekends, including select high-volume gift processing days between December 26 – December 31.
• Sustain a team-oriented, supportive environment that maintains high standards and encourages creativity, collaboration, and professional growth.
• Actively support the Museum’s commitment to equity, diversity, access, and inclusion, with an aim to increase and deepen the participation of all audiences in museum activities.

Education
• Bachelor’s degree required

Experience/Skills
• Minimum 3 years membership related experience, ideally managing multi-channel direct-marketing campaigns as revenue streams (acquisition, retention, and upgrades)
• Demonstrated experience working with direct mail and/or bulk-mail production
• Database management skills, preferably skilled in Raiser’s Edge (data entry through reports)
• Excellent verbal and written communication skills
• Familiarity with ticketing systems
• Strong customer services skills and ability to work with staff at all levels
• Fiscal responsibility including maintaining budgets and managing budget projections
• Excellent organizational skills
• Ability to produce under tight deadlines with multiple priorities
• Ability to work independently and as part of a dynamic team
• Ability to work weekends, evening hours, or holidays as needed

The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer.

To apply, please send a cover letter, resume and three professional references to employment@amrevmuseum.org.

African American Interpretive Fellow

Position Description
The African American Interpretive Fellowship is a 24-month position – funded by a grant from Comcast NBCUniversal – that will contribute to the Museum’s Diversify Living History Initiative. This project, which began in 2018, aims to cultivate and support a more diverse community of people engaged in the work of costumed living history and museum education. Reporting to the Gallery Interpretation Manager, the Interpretive Fellow will oversee the implementation of the second phase of the initiative, which is focused on African American interpretation. This phase will include programming related to a 2021-2022 special exhibition, and the Fellow will coordinate certain programming including the creation of a new first-person theatrical play about James Forten (1766-1842), a free African American Revolutionary sailor and Philadelphian. The Fellow will also collaborate in the management of the Museum’s Meet the Revolution! Interpreters-in-Residence fellowship program (Summer 2021) and a summer living history institute for teens and young adults (Summer 2022). These components are part of the Museum’s wider interpretive and living history programming, including things like the Occupied Philadelphia annual event and the First Oval Office Project travelling program. As part of the Museum’s Education team, the Fellow will conduct research, present at professional conferences, and deliver formal and informal interpretive programs for all audiences

This a full-time, grant-funded, 24-month, salaried position with benefits. The salary will be commensurate with experience and education and range from $40,000 - $50,000.

The Museum encourages applicants from various fields and backgrounds to submit a compelling cover letter that explains their interest in the position and work, even if their precise experience does not meet all requirements.

The African American Interpretive Fellowship is made possible by grant support from Comcast NBCUniversal.

Essential Duties and Responsibilities
• Coordinate a grant-funded, multi-year program, meeting deadlines and benchmarks.
• Deliver costumed and non-costumed, formal and informal, and third- and first-person programming as part of the Museum’s ongoing daily programs, holiday events, and special programs.
• Collaborate in the creation of a first-person theatrical piece, working closely with Museum Curatorial and Education staff and contracted playwrights, directors, and actors.
• Work closely with the Gallery Interpretation Manager and other staff to oversee the work of several summer Interpreters-in-Residence as part of the Museum’s Meet the Revolution! series and the execution of themed living history events.
• Collaborate with the Museum’s Diversify Living History Initiative advisory committee in the development, execution, and evaluation of this initiative.
• Coordinate the conceptualization and delivery of a summer institute for teens and young adults to introduce them to professional museum work, historical research and writing, and costumed living history, to be conducted in Summer 2022.
• Serve as a representative of this program and a mentor for participants in the summer institute and others.
• Conduct community outreach, especially with schools, and local African American organizations and groups.
• Work closely with other departments to contribute to public-facing fundraising, digital, and social media initiatives.
• Attend staff trainings and meetings and complete assigned readings and research.
• Additional duties, as assigned.

Candidate Requirements
• Bachelor’s degree or three years’ relevant experience required. Master’s degree in history, African American studies, public history, museum studies, theater, or a related field preferred.
• Must be able to convincingly portray a young African American person in costumed interpretation and programs.
• Excellent verbal and written communication skills required.
• Previous educational experience in museums or other informal learning environments required. Experience in costumed living history interpretation preferred.
• Must enjoy working and interacting with guests of all ages, abilities, backgrounds, learning styles, and knowledge levels. Experience in working with young adults and peers.
• Ability to interact with and collaborate with other staff in a clear, pleasant, and effective manner and calmly and cheerfully adapt to rapidly-changing situations.
• Ability to regularly work a schedule that includes weekend days, holidays, and evenings.
• Must respond promptly to email and other communications and use online scheduling software.
• Ability to remain mobile for long periods of time while wearing replica wool, linen, and silk garments, undergarments, leather shoes, and hats, including outdoors in all weather.
• Ability to remove body piercings and modern jewelry, obscure modern tattoos, and wear replica glasses (or contact lenses) if needed while working in costume.
• Practical knowledge of18th-century craft skills a plus.
• Must be able to manipulate and carry objects, and lift up to 20 pounds.
• Must possess a valid driver’s license.

To Apply for the Position
The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer.

To apply, please send a cover letter, resume and three professional references to employment@amrevmuseum.org.