Careers

Major Gifts Officer

Position Description
The Major Gifts Officer is an integral member of the Development team and raises funds for the organization by managing an assigned portfolio of current and prospective individual donors capable of making outright or planned gifts of $100,000 and above. Reporting to the Chief Philanthropy Officer, this externally facing position will play a critical role in helping to broaden the Museum’s donor base as we approach the 250th Anniversary of the Declaration of Independence in 2026, and the Museum’s 10th Anniversary in 2027.

Primary Responsibilities
• Manage a portfolio of approximately 150 current and prospective donors.
• Serve as primary relationship manager for this portfolio and develop written cultivation, stewardship, and solicitation strategies for each assigned prospect.
• Work collaboratively with colleagues to create thoughtful tailored strategies in support of annual operating goals, and restricted gifts for special initiatives including exhibitions, acquisitions, conservation and research activities, education programs, endowment funds, and capital projects.
• Execute moves management strategy to acquire, retain, and upgrade donor support through outstanding cultivation and stewardship.
• Work closely with the Chief Philanthropy Officer and Donor Relations Manager to plan and host onsite and offsite cultivation events, assuring the creation of donor profiles, managing event logistics, assembling feedback post-event, and developing follow-up strategies.
• Support the major gifts fundraising efforts of the Chief Executive Officer, Chief Philanthropy Officer, other staff, and board members.
• Work with other Museum staff to secure appropriate project information, including budgets, and create offers, proposals and asks that will be used with donor prospects in the portfolio to secure gifts.
• Create monthly reports as required by management that accurately reflect portfolio activity and performance including goals for outreach, face-to-face visits, proposals submitted, and gifts closed.
• Ensure maintenance of in-depth information and activity tracking on portfolio donors in Raiser’s Edge database.
• Recommend and participate in special events and recognition activities for donor, prospects, and committee volunteers.
• Serve as an effective spokesperson and representative for the Museum of the American Revolution.
• Maintain best fundraising practices, including achieving weekly, monthly, and annual contact goals.
• Perform other major donor activities as may be required.
• Travel as necessary for regional and national cultivation events.
• Other duties as assigned.

Education
• Bachelor’s degree required.

Experience & Skills
• Five-plus of relevant experience in non-profit fundraising, preferably in museums, cultural or related areas.
• Proven ability to build donor relationships and independently close major gifts of $25,000 and above.
• Familiarity or experience with planned giving vehicles desirable, but not mandatory.  
• Strong organization skills and demonstrated experience in project management.
• Excellent written and verbal communication skills; strong interpersonal and teamwork skills.
• Demonstrated ability to take initiative, work independently, and effectively solve problems.
• Discretion with sensitive information.
• Experienced user of The Raiser’s Edge or comparable fundraising software as well as Microsoft Word, Excel and other reporting tools.
• Personal interest in the Museum’s mission.
• Collegial and collaborative style and ability to thrive in a team-oriented environment.
• Willingness to travel up to 25percent of the time, much of that travel focused regionally between the New York, DC, and Philadelphia metro areas, and the ability to work evening and weekend hours as needed

The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer.

To apply, please send a cover letter with resume including three professional references to employment@amrevmuseum.org.

Visitor Engagement Associate

Position Description
The VEA is responsible for ensuring an enjoyable, safe and meaningful guest experience in the Museum. At the front-line of museum engagement, VEAs are responsible for a broad range of activities, including: greeting and engaging with guests on entry, in exhibition and theater spaces; selling tickets and memberships; overseeing access control, monitoring guest compliance with Museum safety protocols and facilitating entry/egress from theaters and exhibit spaces; responding to questions and managing complaints.

With appropriate training and certifications, these positions are responsible for implementing daily and monthly programming, special events, classes and workshops. VEAs must be knowledgeable of the Museum’s core content and programming and provide a high level of customer service and satisfaction to ensure an excellent experience for all guests. Qualified candidates are flexible and creative in meeting the needs of guests; skilled at and committed to engaging visitors of all ages, interests, and abilities in discussions of and learning about the American Revolution; and are devoted to the mission of the Museum. VEAs report to the Director of Visitor Engagement and are trained and supervised in program delivery by the Education team.

Essential Duties & Responsibilities
• Must be able to work a flexible schedule to include weekends, holidays and special events.
• Sell and process museum memberships, tickets and other transactions using a point of sale system.
• Address customer service issues/questions in a professional, polite, and positive manner.
• Orient guests to the Museum, assist with the smooth flow of foot traffic, and operate all Museum theaters.
• Engage guests of all ages in guided viewing and group discussion of original and replica artifacts and documents, role-play activities, use of multimedia experiences, and participation in hands-on activities.
• Facilitate interactive, inquiry-based tours, add-on programs, and activities for students (especially grades 4-12), families, and adults, including:

• - The Museum’s Through Their Eyes School Tours, school add-on programs, and school outreach programs
• - Adult, group, and family Highlights Tours of the Museum’s core Galleries
• - The “Washington’s War Tent” Discovery Cart

• Enforce Museum rules to ensure a safe, friendly learning environment for all guests and the protection of Museum staff, objects, media, and displays.
• Support ongoing evaluation of programs, including data collection.
• Master historical content and a variety of interpretive techniques, with a commitment to ongoing learning.
• Attend staff training, meetings, and continuing education sessions; complete assigned readings and research.
• Additional duties as assigned.

Candidate Requirements
• Bachelor’s Degree, or Associate’s Degree plus relevant work experience; coursework in early American History, American Studies, or Museum Education preferred.
• Excellent verbal communication skills required. Ability to see, speak clearly, write, and understand the English language required. Proficiency in ASL, Spanish, French, Chinese, or other languages desirable.
• Previous educational and/or front-of-house experience in museums, heritage sites, after-school or out-of-school time programs, or other informal learning environments strongly preferred.
• Interest in the American Revolution, and a commitment to ongoing learning about the Revolutionary era.
• Flexibility, the willingness to cheerfully and calmly adapt to rapidly changing situations, and the ability to “think on one’s feet” essential. 
• Enthusiasm for working and interacting with guests of all ages, abilities, backgrounds, learning styles, and knowledge levels.
• Ability to interact with and collaborate with other staff in a clear, pleasant, and effective manner.
• Demonstrated ability to work as part of a cohesive team with colleagues to achieve desired program goals.
• Availability to regularly work a schedule that includes weekend days, holidays, and evenings. (The Museum is open seven days a week.)
• Ability to use email.
• Ability to stand for long periods of time, kneel and stoop, climb stairs frequently, and occasionally sit on the floor.
• Ability to handle and carry objects and lift up to 20 pounds.

How to Apply
This position is part time and will be starting on Dec. 5. Training will take place Monday, Wednesday, and Fridays from 9 a.m. – 2 p.m. for approximately 6-8 weeks. 

The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer. To apply, please send a resume and three professional references to employment@amrevmuseum.org.