Museum of the American Revolution exterior.

Job Opportunities

Employment

Thank you for exploring employment opportunities at the Museum of the American Revolution. All employment questions may be directed to employment@amrevmuseum.org. Please review all open positions below and their job descriptions for information on how to apply.  Due to the volume of applications, only qualified applicants will be contacted directly.

The Museum of the American Revolution is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

Available Positions

Security Guard

Position Description

The Museum is seeking an experienced, energetic and highly motivated Part Time Security Guard. This position will provide routine security of all museum visitors, employees and museum property. Coordinate with other staff members. Monitor CCTV cameras and alarm systems inside security room. Interact with the business guests including badging, assist in connecting guest with staff person. Respond to emergency situations.  Must be available to work nights and weekends. The Security Guard reports directly to the Chief of Security.

Primary Responsibilities:

  • Provide security of all museum guest, assets and other employees.
  • Coordinate with other team members to provide a safe and secure environment.
  • Monitor CCTV cameras and security systems.
  • Interact with guest/employees in a courteous manner
  • Patrol interior and exterior.
  • Answer questions and assist guests
  • Answer phones or greet guest/employees in a welcoming manner
  • Ability to stand for long periods of time.
  • Must be available to working early morning or evenings as needed. 
  • Weekends a must. 
  • Certified in First aid and CPR              
  • Other duties as assigned

Skills and Knowledge:

  • High School Diploma or Equivalent
  • Minimum of 2 years’ security or police experience
  • Excellent communication skills
  • Neat and Professional appearance
  • Must have the ability to maintain a positive working relationship with leadership and staff to ensure a safe and secure environment
  • Excellent problem solving skills

*This position is a part time position*

The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer.

To apply, please send a cover letter, resume and three professional references to employment@amrevmuseum.org

**Please note – in order for you to be considered for this position we will need a cover letter, resume and three professional references.  Unfortunately, applicants that do not include these items will not be considered for the position. The Museum will contact you if an interview is considered appropriate.

Guest Services Associate

Position Description: 

The Guest Service Associates (GSAs) is responsible for a successful guest experience in the Museum.   Must provide a high level of customer service and satisfaction to ensure an excellent experience for all guests and are responsible for a broad range of activities including selling tickets and memberships, overseeing access control, engaging with guests in the exhibit spaces, handling questions and complaints, monitor guest compliance with Museum safety/guest or protocols, and facilitating entry/egress from theaters.  The GSA reports to the Manager of  Guest Services. 

Primary Responsibilities: 

  • Provide superior guest service to all guests  
  • Project a positive image, serving as an ambassador for the museum 
  • Maintain proper cashier operations by following policies and procedures; reporting needed changes 
  • Relay accurate information about planned programs and events 
  • Be friendly and outgoing 
  • Handle customer service issues/questions in a professional, polite, and positive manner 
  • Actively participate in all provided training classes and properly implement newly learned skills 
  • Ensure that the Museum’s rules and safety protocols are followed  
  • Following established protocols, open/close building and areas within the Museum as scheduled; carry out light housekeeping and cleaning duties as outlined for each area throughout the day 
  • Other duties as assigned  

Skills and Knowledge:

  • General interest in the American Revolution 
  • Ability to work in a fast paced environment and interface effectively with visitors in both conveying information and listening to their questions/complaints 
  • Be open to multiple points of view and avenues for problem solving  
  • Must be able to walk, stand and interact with the public for long periods of time 
  • Be well organized and thorough with close attention to detail and follow-through 
  • Act as a team player who works well with others and shows courtesy and respect to colleagues 
  • Be willing to assume responsibility  
  • Must be able to work a flexible schedule to include weekends, holidays and special events. 
  • Outgoing personality and enthused to interact with guests and colleagues 
  • 1-3 years of front line customer service experience 
  • Experience in another museum or related attraction strongly preferred 

Education:  

  • Associate or Bachelor of Arts degree or be in the process of securing a college degree 

*This position is a Part Time position*

The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer. 

To apply, please send a cover letter, resume and three professional references to employment@amrevmuseum.org

**Please note – in order for you to be considered for this position we will need a cover letter, resume and three professional references.  Unfortunately, applicants that do not include these items will not be considered for the position. The Museum will contact you if an interview is considered appropriate.

 

Director of Marketing

Position Description:

The Museum of the American Revolution opened to the public on April 19, 2017 and has quickly become one of the leading cultural destinations in Philadelphia. It continues to garner national attention for its inclusive, innovative and engaging approach to storytelling, (a recent example, CBS This Morning piece that ran in July). Having opened on time, under budget, with no debt and a generous endowment, the Museum is poised to play a leadership role in the upcoming 250th anniversary of the nation’s birth in 2026. The Museum is seeking a creative and accomplished Director of Marketing to continue to build the institution’s brand, expand its reach both onsite and online, and help us to achieve our mission: to uncover and share compelling stories about the diverse people and complex events that sparked America’s ongoing experiment in liberty, equality, and self-government.

The Director of Marketing will have the primary responsibility for achieving the requisite visibility and brand identity to achieve the Museum’s annual attendance goal of 300,000+ visitors.  The Director will have responsibility for planning, developing and implementing marketing strategies, establishing and maintaining the Museum’s brand identity, in order to establish the Museum as a premier, nationally significant cultural institution and attract attendance to the Museum and its related programs. The Director must work effectively with senior executives, Board members, and staff at all levels. This position reports to the Chief Operating Officer.

The position oversees a staff of seven:  The Travel Trade and Group Sales Manager, three group sales associates, a Marketing Manager, Graphic Designer and an Email Marketing Coordinator.

Primary Responsibilities:

Create, implement and measure the success of a strategic marketing, program that will enhance the Museum’s image and position within the marketplace and achieve institutional objectives that include:

  • targeted marketing communications and sales materials
  • media and advertising programs and marketing partnerships
  • website and other digital marketing efforts
  • Oversee and align all Museum research efforts, including market and audience research
  • Identify annual audience segmentation and visitation trends.
  • Determine competitive pricing structures for future exhibitions and programs
  • Build and maintain collaborative relationships with key contacts in print, radio, and television
  • Oversee creative and media buying agencies to drive visitation and enhance awareness
  • Work closely with the Director of Communications to ensure that communications and marketing efforts align.
  • Cultivate and implement useful and effective marketing relationships between the Museum and the community to maximize marketing reach and increase awareness
  • Oversee the group sales program to ensure revenue goals are met
  • Work with senior staff and other staff to develop and maintain a strategic perspective—based on marketplace and constituent needs and satisfaction—in organizational direction, program services and decision-making
  • Act as an internal consultant to bring attention and solutions to institutional priorities
  • Recruit, train, appraise, supervise, support, develop, promote and guide qualified personnel both paid and volunteer
  • Other duties as assigned.

Experience/Skills:

  • Minimum ten years of relevant experience
  • Demonstrated skills, knowledge and experience in the design and execution of marketing, communications and public relations activities
  • Experience overseeing design and production of print materials, publications
  • Experience overseeing creative and media buying agencies
  • Experience developing and managing budgets, and hiring, training, and supervising personnel
  • Demonstrated initiative, creativity, flexibility, resourcefulness and calculated risk taking
  • High energy, intelligent, direct, loyal, diplomatic, and results-oriented
  • Exceptional interpersonal skills, achievement driven rather than ego driven
  • High integrity
  • Takes initiative and possesses anticipatory thinking
  • Confidence inspiring attitude, interacts with tact, diplomacy and poise
  • Professional and resourceful style; works independently and as a team player
  • Flexible and adaptable style; a leader who can positively impact both strategic and tactical activities
  • Thrives on a broad role, which includes comfort with ambiguity and providing structure when it does not exist
  • Manage multiple tasks and projects at a time
  • Excellent verbal and written communication skills
  • Well organized and thorough with close attention to detail and follow-through
  • Attracted to and committed to the mission of the Museum

Education:

Bachelor’s degree required; advanced degree preferred.

Applying for this position:

The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer. To apply, please send a cover letter including, resume and three professional references to employment@amrevmuseum.org.